Schedule Service Online | Audi Tri-Cities

Due to ongoing supply chain limitations of manufacturer parts & vehicle shortages, all repair times & appointment scheduling may be affected and courtesy vehicles are limited.

Due to these constraints, we strongly advise that you call 866.432.3358 for all repairs, any type of maintenance and/or confirmation of courtesy vehicle availability.

All Audi Recalls

  • Open 7:30am-5pm Monday through Friday Pacific Standard Time.
  • If you have any question on whether your vehicle is in need of an Audi Safety Recall, please click here to enter your VIN or call to speak with an Audi Service Advisor to confirm parts availability before arriving at our dealership.
  • Audi Tri-Cities is committed to our customers' safety and exceeding your expectations.

Please call our Service Department at 866.432.3358 to schedule the following:

  • Vehicle Recalls
  • TDI Repairs
  • Seasonal Tire Replacement
  • Confirm courtesy vehicle availability
  • All repair and maintenance appointments

DigniFi Service Financing

Click here to apply for service credit.

Schedule Service

To schedule pick-up and delivery service in and around the Tri-Cities Area, call us at 866.432.3358 to confirm radius or schedule your appointment below.

We Pick Up

We'll pick up your Audi at your office or home. If you still need a vehicle, we can also provide you with a complimentary loaner vehicle. Loaner availabiltiy is limited, so please call to confirm.

We Service

The technicians at our Richland Service Center will handle any maintenance and then perform a complimentary multi-point inspection & video walkaround.

We Return

Once service has been completed and your vehicle has been washed, we'll return your Audi and pick up a loaner vehicle if applicable.